Shipping & Delivery Policy


Tax

SURIA JERAI ELECTRICAL SDN BHD will not collect any tax on you.

About delivery services zone

Our delivery services are currently only available to locations within the continental Malaysia

About shipping time

After you confirm the order, we will process your order within 24 hours. So please allow us to send your order within 3-7 working days after placing the order.

About tracking detail

After your order is shipped, we will immediately send an email confirmation containing the tracking number. Sometimes the shipment will be delayed for updates, please don’t worry.

After receiving the order tracking number, you can inquire on the logistics website at https://suriajerai.com/track-order/ to track the status of your order, if still is not more than five working days logistics update record, please send an email to contact@suriajerai.com help you to query the detailed order information.

About cancel order

Please review our return policy.

About Shipping fee

All the order are depending on minimum order requirement and delivery within for the Malaysia only.

Any question

Please contact suriajeraisystem@gmail.com

No. 1, 2 & 1A-Plot 2,
Taman Mewah, 08800 Gurun,
Kedah Darul Aman.

Tel : 012-5374969 / 016-5204969

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