CANCELLATION POLICY
- Suria Jerai reserves the right to hold or cancel any order with prior notice when deemed necessary. Suria Jerai will proceed with cancellation.
- The item is not / no longer available.
- Pricing disputes arise.
- Product illustration differs from actual product.
- Payment failed or not received.
- Payment information could not be verified.
- The order cannot be shipped to the address provided or where the shipping address could not be verified.
- Violation of any terms & conditions.
- Cancellation initiated by the customer.
- Any other unforeseen circumstances the lead to cancellation.
- Upon cancellation refund will be processed accordingly and might take up to 14 working days.