CANCELLATION POLICY

• Suria Jerai reserves the right to hold or cancel any order with prior notice when deemed necessary. Suria Jerai will proceed with cancellation.
• The item is not / no longer available.
• Pricing disputes arise.
• Product illustration differs from actual product.
• Payment failed or not received.
• Payment information could not be verified.
• The order cannot be shipped to the address provided or where the shipping address could not be verified.
• Violation of any terms & conditions.
• Cancellation initiated by the customer.
• Any other unforeseen circumstances the lead to cancellation.
• Upon cancellation refund will be processed accordingly and might take up to 14 working days.