– Suria Jerai reserves the right to hold or cancel any order with prior notice when deemed necessary. Suria Jerai will proceed with cancellation.
– The item is not / no longer available.
– Pricing disputes arise.
– Product illustration differs from actual product.
– Payment failed or not received.
– Payment information could not be verified.
– The order cannot be shipped to the address provided or where the shipping address could not be verified.
– Violation of any terms & conditions.
– Cancellation initiated by the customer.
– Any other unforeseen circumstances the lead to cancellation.
– Upon cancellation refund will be processed accordingly and might take up to 14 working days.